Advanced Facilities Management

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2021 Course Information:

VENUE: DURATION: DATE: PRICE:
Online 20 hours Flexi-date £2,500.00
In-House Agreed with client Flexible POA
London 10 days 26-July £5,250.00
London 10 days 18-Oct £5,250.00

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    Who should attend?
    Senior financial executives, managers and professionals, who need to understand the impact and opportunities arising from advances in IT, the internet, social media, cloud and open standards, in order to inform the board of emerging IT risks and opportunities
    Financial executives, managers and professionals, who are responsible for budgets and projects and must know the costs, economics and potential impact of computing and how to introduce computing projects
    Senior company executives who are in charge of change management, ERP, CRM and IT projects

    Outcomes
    Appreciate the advantages and risks of corporate and internet computing, in achieving financial, efficiency and other objectives
    Explain the costs, economics and opportunities provided by the corporate computing systems, the internet, cloud computing, open standards and social media
    Create plans to introduce efficient enterprise computing systems, cloud computing and Software as a Service (SaaS)
    Create plans for the applicationand management of ERP, CRM and IT projects using agile project management to achieve efficient and reliable and effective performance

    IT strategy
    Advances in IT and developments in corporate computing
    IT applications, security, and architecture
    Issues in formulating IT strategy to meet organisational needs
    Current themes and trends – open standards and the new digital environment
    The IT strategy framework
    Where and how to start
    Common mistakes and SWOT
    Project Management
    Large versus small projects
    Agile versus other methodologies: SSADM and Prince II
    Big project case studies and research findings
    Procurement and contract management: life cycle procurement
    IT benchmarking
    Agile Project Management
    History and successes
    Agile practices
    Agile disciplines and fulfilling control and reporting needs
    Setting up the agile team
    Cloud Computing
    The economic case for cloud computing
    The opportunities from cloud computing: SaaS, IaaS, PaaS etc
    Cloud issues: security, confidentiality, performance, limitations (big data and content)
    Purchasing and procurement of cloud
    Cloud as an opportunity to upgrade and to rethink data and processes
    What is SOA and should I care?
    Enterprise Resource Planning (ERP)
    ERP and workflow – history and economics
    Functionality and vendor analysis
    ERP pitfalls
    ERP and open standards
    Common mistakes and SWOT
    Advanced Business Intelligence
    Information and intelligence to run an organisation: data driven models and budgetary control; decision support systems; risk modelling and data-mining
    Further techniques to define information: Critical Success Factors, KPIs, Balanced scorecard and benchmarks
    Specialist needs: combating money laundering; fraudulent trading etc.
    Communicating with the Boardroom: BI dashboards and BI usage
    The future: using BI to deliver policies
    Customer Relationship Management (CRM)
    Second generation CRM and functionality
    Selecting and specifying your CRM – on-premise v cloud
    Marketing analysis and campaigns, 360° relationships and social media
    The application of CRM in public and private sector (sales v. citizen interactions)
    Common mistakes and SWOT
    Using the Web and Social Media for Competitive Gain
    BI and data-mining analysis of marketing and selling data
    Pro-active use of social media Facebook, viral campaigns, community groups
    Analysis of tweets and social media
    Dealing with big data and data discovery
    Management Information and Financial Systems
    Selecting and specifying your financial system, including appraisal against IFRS
    Managing a large organisation – meeting board, management and regulatory needs
    The impact of cloud and big data issues
    Data efficiency, utilisation and control, avoiding data silos
    Business Intelligence and an integrated view of the organisation

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      Phone: +86 12345678

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