2021 Course Information:
VENUE: DURATION: DATE: PRICE:
Online 20 hours Flexi-date £2,500.00
In-House Agreed with client Flexible POA
London 10 days 26-July £5,250.00
London 10 days 18-Oct £5,250.00
Who should attend?
Senior financial executives, managers and professionals, who need to understand the impact and opportunities arising from advances in IT, the internet, social media, cloud and open standards, in order to inform the board of emerging IT risks and opportunities
Financial executives, managers and professionals, who are responsible for budgets and projects and must know the costs, economics and potential impact of computing and how to introduce computing projects
Senior company executives who are in charge of change management, ERP, CRM and IT projects
Outcomes
Appreciate the advantages and risks of corporate and internet computing, in achieving financial, efficiency and other objectives
Explain the costs, economics and opportunities provided by the corporate computing systems, the internet, cloud computing, open standards and social media
Create plans to introduce efficient enterprise computing systems, cloud computing and Software as a Service (SaaS)
Create plans for the applicationand management of ERP, CRM and IT projects using agile project management to achieve efficient and reliable and effective performance
IT strategy
Advances in IT and developments in corporate computing
IT applications, security, and architecture
Issues in formulating IT strategy to meet organisational needs
Current themes and trends – open standards and the new digital environment
The IT strategy framework
Where and how to start
Common mistakes and SWOT
Project Management
Large versus small projects
Agile versus other methodologies: SSADM and Prince II
Big project case studies and research findings
Procurement and contract management: life cycle procurement
IT benchmarking
Agile Project Management
History and successes
Agile practices
Agile disciplines and fulfilling control and reporting needs
Setting up the agile team
Cloud Computing
The economic case for cloud computing
The opportunities from cloud computing: SaaS, IaaS, PaaS etc
Cloud issues: security, confidentiality, performance, limitations (big data and content)
Purchasing and procurement of cloud
Cloud as an opportunity to upgrade and to rethink data and processes
What is SOA and should I care?
Enterprise Resource Planning (ERP)
ERP and workflow – history and economics
Functionality and vendor analysis
ERP pitfalls
ERP and open standards
Common mistakes and SWOT
Advanced Business Intelligence
Information and intelligence to run an organisation: data driven models and budgetary control; decision support systems; risk modelling and data-mining
Further techniques to define information: Critical Success Factors, KPIs, Balanced scorecard and benchmarks
Specialist needs: combating money laundering; fraudulent trading etc.
Communicating with the Boardroom: BI dashboards and BI usage
The future: using BI to deliver policies
Customer Relationship Management (CRM)
Second generation CRM and functionality
Selecting and specifying your CRM – on-premise v cloud
Marketing analysis and campaigns, 360° relationships and social media
The application of CRM in public and private sector (sales v. citizen interactions)
Common mistakes and SWOT
Using the Web and Social Media for Competitive Gain
BI and data-mining analysis of marketing and selling data
Pro-active use of social media Facebook, viral campaigns, community groups
Analysis of tweets and social media
Dealing with big data and data discovery
Management Information and Financial Systems
Selecting and specifying your financial system, including appraisal against IFRS
Managing a large organisation – meeting board, management and regulatory needs
The impact of cloud and big data issues
Data efficiency, utilisation and control, avoiding data silos
Business Intelligence and an integrated view of the organisation